FAQs

Help & FAQs

Where are you located? We’re located at 1281 Alberta St, Smithers, BC V0J 2N0.

Are you the same business as Rose Pedal Repair? Yes! Rose Pedal Cycles is the next chapter of Rose Pedal Repair. We started as a repair-only shop, and we’ve now expanded to sell mountain bikes, road bikes, commuter bikes, e-bikes, and specialty bicycles — alongside the same repair and service work we’ve always offered.

Yes. Every bike purchase includes the option of a professional bike fitting and personalization, so your new bike is dialed in for your body and riding style from day one.

Yes, we can special order most models from our partner brands ask in-store or contact us for current lead times

Not currently, but we accept all major credit cards and PayPal

Absolutely, bicycle repairs and service remain a core part of what we do, alongside bike sales

Yes, we ship to the USA via UPS, with delivery typically taking 5–7 business days. The price you see at checkout is the full price, no extra charges, customs duties, or import fees for US buyers

We offer a 30-day return window on bike purchases, so you can ride with confidence knowing you have time to make sure it’s the right fit.

Yes,  every bike comes with our 2-year shop warranty covering parts and workmanship, on top of the manufacturer’s own frame warranty (often lifetime, depending on the brand). That means you’re covered well beyond the industry standard 1-year warranty most shops offer.

Yes, Nick serves as Vice President and Trail Director for the Smithers Mountain Bike Association (SMBA), so we’re closely connected to the local trail network and riding community.

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